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Café

Barista/Café Staff Member

Part-Time

We are looking for a cat-passionate, customer service-oriented café team member to help perform duties such as opening and closing the Café side, checking-in guests, taking orders, making drinks and food items, and cleaning the café side.  Café workers will sometimes be responsible for light prep work for the food and beverages on our menu.  Café staff is partially cross trained on Cat Lounge operations in order to answer questions of guests checking-in or over the phone.

Responsibilities

  • Operating our POS system and handling money

  • Using our online booking system to check reservations

  • Greeting guests and checking them in

  • Answering guests’ questions upon check-in (or over the phone)

  • Taking food and beverage orders

  • Preparing drinks such as espresso drinks, smoothies, hot chocolates, and lemonades, etc.

  • Preparing food items such as paninis, wraps, dips, etc. 

  • Opening and closing duties for Café side

  • Cleaning the front and back of the Café

  • Cleaning and setting up the patio tables and chairs

  • Light prep work such as:

    • Portioning foods by weight into bags for future use

    • Flipping the sandwich unit

    • Cutting vegetables

    • Making lemonade, cold brewed tea, cold brew coffee

  • Restocking

  • Labeling baked goods

  • Answering phones

Requirements

  • MUST LOVE CATS!

  • Must be at least 18 years in age

  • Minimum of 1 year experience working in a restaurant setting

  • Minimum of 1 year experience customer service experience

  • Excellent phone communication and basic computer skills such as retail POS, online booking apps, Google Docs, etc. 

  • Must be able to work on your feet, lift at least 50 pounds, and bend frequently

  • Strong Leadership and Staff Management Capabilities

  • Reliable Transportation

  • High Emotional Intelligence and Great Listening Skills: We pride ourselves on welcoming a wide variety of guests with diverse personalities, beliefs, backgrounds, and lifestyles. You must be able to read each interaction and react in an appropriate and respectful manner.

  • Team Player: As a small business, we all work closely together and see each other often. We need everyone to do their best, and be willing to lend a hand when things get hectic. Share the workload, and respectfully communicate with the rest of the staff. Cat Lounge staff is cross-trained to help Café Staff when necessary.

  • Must be available for the following shifts:

    • Sundays: 10 AM - 6 PM​

    • Thursdays: 10 AM - 7 PM

    • Fridays: 10 AM - 2 PM

    • Saturdays: 10 AM - 2 PM
      *Please only apply if your availability can accommodate these shifts